At Rollin’ with Style, we want your shopping experience to be as smooth as your next bowl. That’s why we offer free delivery Australia-wide and a straightforward returns process.
Free Delivery Australia-Wide
We provide FREE standard shipping on all orders delivered within Australia.
Delivery Timeframes
Estimated delivery times are:
- Metro areas: 2–7 business days
- Regional areas: 4–10 business days
- Remote locations: 5–14 business days
Delivery timeframes are estimates only and may vary due to carrier delays, peak periods, weather events, or circumstances outside our control.
Once your order has been dispatched, you’ll receive tracking information so you can follow its journey.
Returns & Exchanges
We understand that sometimes things don’t fit quite right or you may change your mind after making a purchase.
Change of Mind Returns
If you’ve changed your mind about your purchase, you may request a return within 30 days of receiving your order.
To be eligible for a change-of-mind return:
- Items must be unused, unworn, and in original condition.
- All tags, labels and original packaging must be attached and intact.
- Proof of purchase must be provided.
- For hygiene reasons, some products may be excluded from change-of-mind returns where permitted by law.
Once we receive and inspect the returned item, we’ll process a refund to your original payment method or provide a store credit, depending on the circumstances.
Customers are responsible for return postage costs for change-of-mind returns unless otherwise agreed.
Clothing & Footwear Size Exchanges
If your clothing or footwear doesn’t fit as expected, we’re happy to help with an exchange.
To be eligible:
- Contact us within 30 days of receiving your order.
- The item must be unworn, unused and in its original condition with all tags attached.
- The requested size must be available in stock.
If the replacement size is unavailable, we may offer a refund or store credit.
Customers are responsible for return postage costs for size exchanges unless otherwise advised.
Faulty, Damaged or Incorrect Items
If your order arrives damaged, faulty, or you receive the wrong item, please contact us as soon as possible with your order number and photos where applicable.
Where a product has a major fault, is not as described, is not fit for purpose, or does not meet consumer guarantees under Australian Consumer Law, you may be entitled to a repair, replacement, or refund.
We will cover reasonable postage costs associated with approved returns for faulty, damaged, or incorrectly supplied products.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Nothing in this policy excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable legislation.
How to Request a Return or Exchange
To request a return or exchange, please contact our customer service team and provide:
- Your order number
- Your name and contact details
- Details of the item(s) you wish to return or exchange
- Photos (if the item is faulty, damaged, or incorrect)
Once approved, we’ll provide instructions on how to return your item.
Questions?
If you need assistance with your order, our friendly team is here to help. Contact us and we’ll get you back on the green in style.
